CHAPTER I: MEMBER / COMPANY RELATIONS
1. THE PURPOSE OF THESE POLICIES AND PROCEDURES
2. INTERPRETATION, ENFORCEMENT, AMENDMENT, AND WAIVER OF POLICIES & PROCEDURES
3. MEMBER STATUS
4. ENROLLMENT MEMBERSHIP
5. RESTRICTIONS ON BECOMING A MEMBER
6. REWARDS AND BENEFITS
7. MEMBER COMPLIANCE
8. NO SOLICITATION
9. POLICY BREACH AND ACCOUNTABILITY PROCEDURES
10. DISPUTE RESOLUTION
11. PRIVACY POLICY
12. CONFIDENTIALITY AND DISCLOSURE OF INFORMATION
13. DEATH OF A MEMBER