*First and Last name*Email Address*Mobile phone number
TH
Home phone number
MY
*Case category*TypeBooking numberFlight numberFlight date and timee.g. 03:45Attachment *Feedback
Please indicate if you would like to request for a full refund (all sectors) or the affected sector only.
*Booking PaymentThis refund will be made to the initial credit card account used during booking, thus the following fields can be disregarded.Bank nameBank Account Holder's NameBank Account NumberBank BranchBank CurrencyRouting CodeRouting Code Number
*All refunds are subjected to AirAsia's approval. Please ensure that the bank details provided belongs to the passenger or the contact person who initially made the booking.
I hereby agree that the details provided above are correct and the refund can be processed to the account number listed.ClearSubmit