3. Results
Of 713 surveys distributed, 344 were returned with a response rate of 48%. A total of 206 clinics participated. Four surveys could not be scored due to more than eight missing responses, for a total of 340 surveys included in this analysis. A description of the sample is provided in Table 1. MAs, LPNs, and RNs each made up approximately one quarter of the sample. The other category included pharmacists, pharmacy technicians and office managers. The MDs and NPs were combined into one category due to the small number of participants. There was one participant who did not identify a job category.