RETURNING IN STORE
Just bring the packing slip and credit card used when you placed the order to any one of our stores.
EXCHANGES
For the best service and selection, please order your replacement items online or call 1.888.282.6060 for assistance.
EXCEPTIONS & SPECIAL INSTRUCTIONS
Please call Customer Service at 1.888.282.6060 for assistance returning oversized items, perishable goods or other unusual merchandise.
GIFT CARDS
Gift Cards can't be returned.
WESTIN HEAVENLY BED®
Please call 1.800.285.7344 for inquiries and assistance.
FINE JEWELRY
By Mail
Please follow the instructions on the return label when returning fine jewelry. Return your package via the carrier of your choice, with return signature required. For your protection, you must insure the package for the value of the item enclosed.
By Phone
Fine jewelry can be returned to selected Nordstrom stores that have a Fine Jewelry department. Simply bring the packing slip and the credit card used when you placed the order.