Due to its high cost, THAI’s competitive advantages
have been decreasing. It is a necessity to reduce
the unnecessary investment and expenses like
personnel expense, flight operating expense, ground
service expense, etc. However, measures on the
rigorous supervision on cost management will not
compromise with customers’ safety and satisfaction.
Simultaneously, THAI has communicated on its
guidelines and goals in controlling expenses to every
unit throughout the organization with the following
urgent plans for expense reduction :