Answering a Call.
Today we are talking about using the phone. This is what we all do. But we do not all bad.
Talking on the phone has become a crucial part of the business. You will be able to get professional and a good image of yourself and your company with just your voice. Telephone skills, effective from good impression on your clients, customers and colleagues. People are busy, so you want to be very clear, courteous and organized.