• Understand the sources of complexity and examine trade-offs
between operations and variety or customization for customers
• Identify opportunities to simplify products, organization
structures, business processes and information systems to
save costs while strengthening core capabilities and increasing
the focus on customers
• Take steps to stem the return of complexity by reexamining the
hurdle rates for new products and other expansion activities
• Simplify decision making by clarifying roles and processes
Complexity Reduction helps reveal hidden costs and allows companies
to determine which products are making money, what
customers really value and which organizational or process bottlenecks
are getting in the way of effective actions, setting the stage
for greater growth and increased profits.