•meet members of a tour on arrival and make introductions
•coordinate pre-arranged accommodation and transport and make sure that tour members are comfortable
•lead tour groups, drive coaches or limousines, advise tour members of local interest points, and prepare and present tour commentaries
•coordinate pre-arranged tour activities such as visits to local attractions, restaurants or shops, train rides, cruises, extended tours, white water rafting, bushwalking and mountaineering
•research and share general information on Australian Indigenous cultures
•attend to operational problems such as booking errors and amendments, lost luggage or illness
•provide first aid if needed
•keep in touch with transportation companies
•maintain written reports of daily activities and carry out other administrative work.