We have received a customer complaint where the customer has opened their S B Coles Pineapple Sliced in NJ and found mould.
I have attached the customer's comments for your reference.
The BBD for this product is 31/05/2016. While we do not have a sample to send, may I ask that you review your retention samples according to the code provided.
Please investigate the complaint and provide the possible cause of this issue. Outline the details of your findings/corrective actions as well as preventative measures and return this information to me by COB 22/06/2015.
Should you wish to discuss this matter further, please feel free to contact me.