1.2.1 Interviews Technique:
The sample of interviewees and the participants in the focus group were selected
carefully; because the sample must reflects the real population which is the UTM society. So,
the interviewed sample included: UTM students (under graduate, post graduate, graduates),
local and international students, males and females, a lecturer and a staff.
The following are the summarized answers of the interviews and focus group discussions
that were held as part of requirement gathering process. Each member of the group
interviewed at least two interviewees, one group discussion included one group member with
five UTM students were conducted, and one meeting were conducted by all group members
with a UTM lecturer.