1. A new Sir Speedy (a national chain specializing in photo-copying, printing, and desktop publishing) opened two blocks away. It looks like 20 percent of our customers have jumped ship to Sir Speedy.
2. My analysis is that our business has not earned a profit in six months, after you take into account a decent salary for the owners.
3. Many of our customers are more than 90 days overdue on their accounts, suggesting that we will never be paid.
4. We have nobody on the staff who knows anything about desktop publishing, making it difficult for us to modernize the business.