• Automate communication with three new Notification types for your Client Users with assigned Action Plans or reports requiring their validation.
• Enrich your Reports Portal kit with the new Rank By Business Units with Question Categories report
• Automate email contact with respondents immediately after an IWR interview is completed
• Manage complex Shopper Rotation requirements now including Rotation by Campaign
• Create smart and responsive surveys using Answer Piping and dictating available Answer Options based on previous shopper selection
• Validate shopper comments during survey completion using Comment value and character count restrictions
• Easily include training materials for your shoppers to individual questions conveniently managing your content in a separate repository for each Survey Form
• You now have the ability to set a Survey Type to each individual survey form and dictate the behavior of various system capabilities, such as filtering, Action Plan reporting, etc.
• A Billing Type field has been added to Survey Properties allowing easier and clearer tracking of your Shopmetrics invoices and monthly billing details