The first impressions of the libraries are the esthetics, the available physical facilities, and the most of all these is the welcoming behavior of the front desk staff. "American libraries have carefully adapted the ancient authoritarian sense of awe and beauty of monumental civic architecture to a distinctly egalitarian tradition of librarianship, they have retained the timeless design goal of creating transcendent and transportive spaces: transcendent, in the sense of buildings that delimit physicality through imaginative understanding and application of virtues: and transportive in design that uplifts the patron and enhances the unique experience of sensing past, present, and future simultaneously" (Demas and Scherer, 2002). Less literacy has been an issue in Pakistan for decades. Due to less literacy rate over all in Pakistan, often less educated person are appointed at non-professional posts though the selection committee selects the best available candidates because the selected people are the torch bearers for the image of the library organization. Yet, their training for well-mannered, groomed and polite attitude is required.