Please find attached your Documents for Purchase Order Number 1604020. Your TAFTA Certificate will be applied for and sent when received.
I am well aware of the urgency of these Documents for clearing purposes.
This shipment was only picked up this morning and I have only received the AWB a short time ago. The Cargo won't arrive until tomorrow the 4th May.
Forwarding me message after message and expecting a response each time is extremely frustrating, unnecessary and extremely consuming from my end.
Please be aware that for all future Air Freight Shipments that the AWB is usually received within 24 hours. Documents can not be completed until I receive the AWB.
Your understanding in this matter is appreciated.
Please also note that if your email is not answered immediately it simply means I am extremely busy. I answer all my emails by end of day.