UNITRAK came through, however, and by the end of the year the system was up and running—and at no additional cost (beyond the initial hardware and software cost) to the MSCC. Problems still remained, however, as it soon became clear that the system had severe limitations—most importantly the lack of a relational database management system. Nevertheless, the MSCC managed to get by with the UNITRAK software through 2007. Then in February 2008, a more severe problem cropped up—UNITRAK was experiencing serious financial problems and filed for bankruptcy protection. Soon thereafter, UNITRAK’s existing support staff was dismissed, and the MSCC was left with no technical support. To alleviate this problem, Lassiter hired an outside consultant, Zen Consulting, to write programs, generate new reports, and assist in the maintenance/support of the software.