Obtain the accommodation gift certificate from the Assistant Manager/ Executive Secretary or appropriate hotel employee.
· Enter all details onto the certificate, so that there cannot be any abuse of the voucher
· Ensure certificate is copied once signed by the Assistant Manager/ General Manager/ Front Office Manager or appropriate authorised manager
· Once details of the gift certificate reservation have been obtained, proceed to creating the accommodation reservation.
· When the Reservation is completed and the payment is processed, send a copy to the Accounts department and file the original in the appropriate hotel filling system.