Schedule: Effective E-mail Writing (one day)
09.00 – 09.10 hrs. Opening/Introduction
09.10 – 10.30 hrs. Common mistakes made by Thai writers
10.30 – 10.45 hrs. Break
10.45 – 12.00 hrs. Characteristics of effective written communication
12.00 – 13.00 hrs. Lunch
13.00 – 14.30 hrs. How to write routine e-mails
Exercises and critique
Language of business
Grammar refresher
14.30 – 14.45 hrs. Break
14.45 – 16.00 hrs. How to write bad-news e-mails
Discussion and examples
Conclusion/ & Conclusion and Q & A