Bluebrain Solutions Co.,Ltd. shall not be liable for failure to render service attribute to circumstances beyond its reasonable control. However, Bluebrain Solutions Co.,Ltd will endeavor as far as possible to ensure that the response time is within 2 to 4 working hours, but in the event that the response time exceeds 2 to 4 hours, Bluebrain Solutions Co.,Ltd will not be liable in any way what so ever.