On-time shipment:
If supplier fails to ship order on time, you can open a dispute for a refund of the total amount paid or the covered amount for your order.
Pre-shipment coverage:
You are covered for pre-shipment coverage – please check the quality of your products before shipment. You can check the product quality yourself (i.e. samples, photo, video) or arrange for a third-party inspection. If the product quality does not meet the standards agreed in your contract, please open a dispute before shipment.