The steps adopted in the construction of the model include: (i)
consulting with specialists, scholars, and practitioners in knowledge
management among Taiwan’s high-tech enterprises; (ii)
obtaining the views of a focus group; (iii) the application of analytic
hierarchy process (AHP); and (iv) a questionnaire survey of
qualitative and quantitative methods used in KM assessment.
The validity and reliability of the model is then tested through
empirical tests in high-tech firms.