I spent 3 year evaluating RMM software. I started with spiceworks.
I checked out labtech, they require Microsoft.net framework and
a 50 MB+ download for their windows only administration tool.
And the interface is complicated. ConnectWise will try to sell labtech because they own it. But don’t buy into their pitch.Buy the platform you find easiest to use.Kaseya is webbase, use a mac? Yep you can administer your client, no tool to download.