exercising direct operational control over the Entertainment staff onboard a vessel and ensures the smooth and safe running of the daily activities.
supervising of the Entertainment personnel.
participating in the On Board Revenue Management Team together with the Cruise Director.
maintaining positive relationships with the manager of the other department.
supporting the Cruise Director in all of his duties.
exercising direct operational control over the Entertainment staff on board a vessel and ensures the smooth, safe and efficient running of the daily activities.
Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities.
Socializes with guests in public areas at all times in accordance with Royal Caribbean International's Gold Anchor Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted.
Attends Captain's Cocktail Party and Welcome Back Party to provide introductions, collect invitations, socialize and coordinate the flow of the reception line.
Participates in shows and events presented by the Cruise Director's Division by taking part in skits, and/ or simple dance routines. Instructs, organizes or facilitates various activities and/or tournaments.
Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.
- Reports to the Hotel Director/Manager
- Responsible for guiding his/her team to develop activity programming sensitive to guest demographics and itinerary fluctuations
- Host and acts as Master of Ceremonies at special events, theme parties and functions such as Captain's Cocktail Party, Guest's Talent Show, Welcome Aboard Show etc.
- Makes announcements on the Public Address System
- Monitors and evaluates guest comments and creates plans for improvements
- Conducts regular meetings with the other heads of departments to review policies, discuss opportunities and coordinate solutions
- Ensures that guest entertainment and activities are carefully integrated with all product offerings aboard the ship
- Coaches and rehearses performance with department staff to ensure that cruise line standards are being met
- Responsible for the training and counseling of all the staff under his/her supervision
Scheduling of entertainment, activities and social events
Officer in charge of entertainment staff
Public announcements
Conducting and supervising safety briefings or drills for both passengers and crew