2007 - 2008 The 1 Card Operation Support
• Handle case to customer complaints, from Customer Service, Call Center
• Coordination with the IT team to seek care problems in the system The 1 card.
• Prepare materials in apply for the 1 card, the 1 card ,application.
• Update Promotion The 1 Card to Branch and Online Media&
2009 - 2010 The 1 Card Promotion&IT Support
• Support on The 1 Card operation process
• Handle The 1 Card Asset
• Handle USER on The 1 Card System
• Coordinate with the media. send media to stores, including the delivery deadlines
2011 - 2013 Operation Executive
• Handle supporting task as necessary
• Responsible for Campaign implement and coordinator with functional team
• Planning and control campaign time line for CRM The 1 Card
• Monitoring campaign report and problem solving during campaign running
• Analysis and comparison with competitor campaign
• Manage and control campaign communication
• Coordinate with outsource work to key in on the process control data correctly.