Direction: Choose the best answer
1. What is not in the letterhead?
a. Name of the office
b. Telephone number
c. Subject line
d. Home number and street
2. What is not part of address?
a. Name of the office
b. Telephone number
c. Complimentary close
d. Home number and street
3. What is not part of business letter?
a. Inside address
b. Salutation
c. Signature
d. Postscript
4. What is not part of inquiry letter?
a. Identification initials
b. Brochure
c. Price list
d. Delivery time
5. What is rule of business e-mail writing?
a. Use complete sentence
b. Use abbreviations
c. Use an appropriate greeting
d. Use appropriate ending
6. What is used for e-mail enquiry?
a. up-to-date price lest
b. an advertised price
c. bank charges
d. package
7. What is not part of e-mail?
a. Introduction
b. Logo
c. Opening salutation
d. Reason for writing
8. What is not part of business e-mail?
a. Closing salutation
b. Closing sentence
c. A programmer
d. Sender’s name
9. What is the purpose of first-contact e-mail?
a. Opportunities for work
b. Trainee programmer
c. Details of career
d. Your own reason
10. When do you use e-mail?
a. Opportunities for work
b. Trainer programmer
c. Details of career
d. Your own reason