CRM integration with Outlook, Dynamics, Salesforce & Sage ACT!
Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities
Launch calls from your CRM
Detailed reports on customer and agent activities, no manual call logging
Converts cryptical Caller ID to a customer name
Requires 3CX Phone System Pro