Electronic performance support systems use databases and knowledge bases 
to capture, store, and distribute information throughout the organization so as to 
help workers reach the highest level of performance in the fastest possible 
time, with the least personnel support.
 The system consists of several components including, but not limited to, 
interactive training, productivity and application software, and expert and 
feedback systems. An EPSS can
 Help improve the learner’ s job performance, not just their knowledge
 Provide this help just in time, when and where the worker needs it
 Furnish instant access to information, methods, tools, and decision aides