In past few months the complaint number from McD’s Japan has shown increasing trend (Please find detail in attached). McD’s Japan- QA has lost confidence in our control system of foreign material. We have feedback to customer that we will re-emphasize our programs as per detail below.
Re-emphasize to our team as; Meat inspection team, Suppliers control and awareness (meat, ingredients, coating, packaging), Processing control and GMP practices.
Implement 100% sieving of Breader for the next 3 months to prove the foreign contaminant in the coating system. (Need to establish a record for this checking) Inventory team and QA team, please help.
Please make sure the sieve/screen was install at Milkwash and Tempura station. Production team and Engineering team, please help.
Together we can bring back the confidence of our customer.