At present, PT in the Klang Valley, in particular, extends from public
bus services to railway services, light rail transit (LRT) and monorail. There
are several bus operators linking the city centre within the suburbs in the
Klang Valley and the main operator is the government-owned company,
the Rapid KL. On the other hand, Kuala Lumpur’s rail based transit system
consists of two Light Rail Transit lines, a monorail line, two commuter rail
systems consisting of four lines, and an airport rail link. Consequently,
these PT services are held by private companies, as well as the government,
resulting in poor integration and coordination (Edvardson, 1998), in ensuring
safety, convenience and accessibility of all passengers, specifically, in the
Klang Valley areas (Halim and Othman, 2003).