(10) Although the company provides electronic products according to customer’s specification, however there is no research for in-house brand product because of the conflict of interest basis, an account manager, as a representative of EMS company, is required to have a crystal-clear understanding of customer’s technology -- production design phases and manufacturing concepts that would be able to convince customer for reliability in long term. Our customer companies usually ask for collaboration from the beginning phase of prototype, and always seek for EMS advices in manufacturing and quality matters. To achieve this purpose, I would like to pursue my further academic and practices in Product Design & Development Management as well as Quality and Reliability Management, which I believe that these modules provided by SMW will fulfill my career path and development.
(11) Financial aspect always plays the pivotal role in business achievement. The vitally important part of being an account manager is to be able to accurately justify the product and manufacturing cost, selling price and above all “liabilities”. It is a fact that the issue of liability usually comes out unexpectedly. This includes these circumstances such as force majeure, fluctuation of markets, pull-in and push-out demands that lead to commercial profit and liabilities simultaneously. As a result, I have learned considerably from these cases and they significantly give me plenty of strategies of how to cope with the commercial issues properly, meanwhile the company is still able to continue the business with the customer viably. Therefore, having considered more intensive financial knowledge, which I assert that Financial Analysis and Control Systems, one of core business modules provided by Engineering Business Management at SMW would be able to provide me for managing accounting and financial issues appropriately, even more particularly technology-based businesses.
(12) Due to outstanding collaboration among the customer, my colleagues and my productive management, the customer company has been recognised as the Highest Revenue Growth award for staggering 46 percent in the first quarter of Year 2011. By far the enjoyable revenue and striking growth, the customer company’s CEO then officially invited me to visit its headquarters in France. It was my remarkable and invaluable opportunity to have the fruitful discussion on a business projection and expansion that would be collaborated in the next couple years. Not only the experience I have had during the visit “Parc Technologique du Canal”, Toulouse, the south of France, where its R&D and headquarters office is, but also the knowledges of aerospace technology business which hundreds of companies in this Technology Park have been working for AirBus, the leading aircraft manufacturer. All these then considerably broaden my perspective in a vast variety of technologies and businesses, which I am willingly to share theses experiences to both of those who currently work in similar business, and those who will be my classmates in the future.
(13) Therefore, having been for 14-year experiences in global manufacturing engineering and quality, and international commercial business, I am dramatically impressed to pursue more enjoyment in a business arena. The course of Engineering Business Management provided by SMW is a worldwide recognition, constructive, and corresponding to what I am looking for. Furthermore I assert that the course of School of Manufacturing Engineering – Woodland will help develop my expertise in engineering business management area. Nowadays, I am very determined to develop my professional career in account management of the technology-based business. Importantly, I strongly intend to share my future SMW peers the experiences I have gained over a past decade. This is perhaps a good first step for me to create a forum of exchanging knowledges and practices along with SMW professors’ advices under the environment of multinational scholars and practitioners at SMW. Eventually, I would be very appreciated if my future successfulness in work and life contributed by SMW school will be a part to help shape the better quality society in my country in which I am looking forward to contributing my gained experiences as much as possible.