As I have mentioned, this is the 2nd trial shipment and we lost the 1st one to competition because yourside did not review documents and delayed shipment for a long time.
Now this is the 2nd chance we have to prove ourselves and so far it is not going well. I understand your office was closed yesterday, yet booking request was received on Monday and it was approved the same day.
Please let us know immediately what is needed from us and also please ensure it is booked to first vessel immediately.