1. Collaborate among Procurement, Research and Development and Quality Assurance to confirm that supplier's product quality and quality-related processes meet regulatory requirements and standards.
2. Implement the company’s quality process by inspecting (a) incoming materials in both in-house and off-site material storage, (b) work in process, semi-products and finished goods (throughout the production process), and (c) finished goods loaded and the container loading process.
3. Act as a liaison with external parties on matters relating to the quality process in the plant, such as certification bodies and external quality auditors.
4. Collaborate with Sales and Marketing to investigate and solve customer’s complaints.
5. Gather and report the status of quality control over the production process and products to management.