Quality costs consist of the cost of prevention, the cost
of appraisal, and the cost of deviation. Prevention costs are
those resulting from activities used to avoid deviations or
errors, while appraisal costs consist of costs incurred from
activities used to determine whether a product, process, or
service conforms to established requirements.The cost
of design or constructability reviews, as well as the cost of
modifying work procedures to adhere to quality standards
might be considered prevention costs, while inspection is
an example of an appraisal cost. A survey of US firms
indicates that the major obstacle to using the ISO 9000
standards is the additional cost of modifying work procedures
and the additional cost of revising standardsfl.
Quality costs consist of the cost of prevention, the cost
of appraisal, and the cost of deviation. Prevention costs are
those resulting from activities used to avoid deviations or
errors, while appraisal costs consist of costs incurred from
activities used to determine whether a product, process, or
service conforms to established requirements.The cost
of design or constructability reviews, as well as the cost of
modifying work procedures to adhere to quality standards
might be considered prevention costs, while inspection is
an example of an appraisal cost. A survey of US firms
indicates that the major obstacle to using the ISO 9000
standards is the additional cost of modifying work procedures
and the additional cost of revising standardsfl.
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