Thank you for your reply on 19 May 2015 with regards to item RQ106095976SG.
Please be advised that we have raised an official enquiry to the Overseas Postal Administration for further investigation. We will keep you posted on the outcome of investigation.
Please kindly note that different Postal Administrations have varying degree of service response, the Universal Postal Regulation allows countries up to 2 months to reply to any enquiry. Rest assured that we will pursue the matter regularly and will give you a reply as soon as we can.