996) also recommends that feedback on performance appraisals is a useful way of developing the empowerment
process; therefore, such feedback should be frequent, regular and effective. Therefore, it can be argued that when
empowerment has taken place, feedback on performance appraisals will become more frequent, regular and
effective. Empowerment seems to have an impact on reward as well. It is argued that empowered employees with
extra responsibility have to be rewarded (Rafiq, M. and Ahmed, P.K., 1998). Otherwise, employees may interpret
empowerment as an extra responsibility, which merely increases their workload (Erstad, M. 1997), (Maxwell, G.A.
1997). Thus, reward could be used as a means of encouraging employees to take on new responsibilities.