Another point I observed in the report, some customers have status both in Customer Acceptance and Fullfillment. In fact, one account must have only one status at point in time. Although 1 day can have both status but we track only last decision krub. Please investigate the account in Yellow Highlight.
Please note, process Customer Acceptance normally come before Fulfilment as followings: Approve Customer Acceptance Fullfillment Limit Set up.