I am staying in the room 1409, today I tried to use the Jacuzzi and I was informed that it closes at 7pm, it does not make sense if you are out the whole day and you want to relax and you cannot use it just because it is closed ... but the pool is open.
Besides I did not find the personnel very helpful, and I did not get a real explanation for that.
I really like your hotel but I would like to take advantage of what I paid for.