Can you please help to clear this issue to UTI by urgent?
As they said, they’ll not pick up any shipments from you if you still not clear.
However, if you can not deal with it and for avoid any delays.
Can you move by Fedex and charge with your account?
Bacause in this situation we have only 2 nominated forwarders that is Fedex&UTI.
And this shipment from you is over weight to ship with Fedex so we cannot absorb with this cost.
Waiting for you reply.