Examples of this are technologies such as electronic document management EDM), which have been around since 1985. However EDM is now being positioned as the content management component for the Intranet and
Internet space and is being used as a back end technology tosupportthe`WebPortal'technology.InformationRetrie- val engines are now being incorporated in Web Portals, EDM systems, etc. This convergence of the technology types under the knowledge management , allows the old technology tools a new lease of life in the e-business space, they are no longer working as stand alone solutions but are being implemented as part of enterprise solutions in a jigsaw like fashion see Fig. 1). New technologies are arriving all the time, and with each new technology there is the potential for a new set of tools to be developed for that technology.