In addition, other decision influencing factors which were not statistically significant can still affect shippers’ decision-making process in the selection of LSPs. Some of the not statistically factors could be explained as follows: 1) shippers perceived some factors as standard logistical service that any LSP must have such as owned CFS, provision of credit term to customers, having their own overseas network, responding to customer needs, and no damaged goods in transit. It is possible that respondents did not pay attention to these factors. 2) Some factors were difficult to differentiate. For example, most shippers perceived that transit time is dependent on the shipping schedule, not under the control of LSPs, and 3) some shippers had an insufficient understanding of some of the factors asked such as customer relationship management (CRM) and so on.