3.1b(2) NCON’s approach to building and managing
relationships with different student segments and stakeholder
groups focuses primarily on ease of access and continuous
support from application to graduation. For example,
easy scheduling of informal campus visits and pre-college
programs in partnership with area high schools and community
colleges help attract and establish a relationship with
prospective students and their families. Working with community
colleges in Dallas and San Antonio led to alignment
between BSN course requirements and Associate Degree in
Figure 3.1-1 Decision Drivers for Programs,
Offerings, and Services
Student/
Stakeholder
Group
Decision
Drivers
Programs, Offerings,
and Services
Prospective
Students,
Feeder Schools,
BR
Enrollment Pre-college programs
through partnerships with
area K–12 schools and
community colleges
Current
Students, BR
Student
Success
Web-enhanced courses;
RN-BSN and MSN
online programs
Alumni/
Donors, BR
Financial
Performance
Programs and research
funded by donations and
grants
Community,
Feeder Schools,
BR
Enrollment Collaboration with area
community colleges and
local hospitals for loaned
faculty and practicum
experiences
Employers, BR Student
Success
Post-graduation internship
program
12
Nursing (ADN) course offerings, allowing a nearly seamless
matriculation for students into NCON’s BSN program
from community colleges. Soon after a student is accepted,
contact with an assigned advisor facilitates the enrollment
process, and orientation sessions and presentations by the
dean ease the transition process to the college environment.
Post-graduation contact, including communication with
the success counselors and the Development Director, help
sustain the relationship.