annual refreshers, and is reinforced by unit-based discussions
and role play during staff meetings. NEO and most training are
integrated for NCA, VBA, and VHA personnel to promote learning
and stimulate new ideas and innovation across the various
services, as described in 5.1a(2). Many of the workforce members
are Veterans, so C4
V now systematically engages them during
NEO and performance evaluation meetings in discussion about
Veteran requirements and expectations, and how C4
V could better
demonstrate I-CARE. The suggestions they make are recognized
with You had a Hand in This to Engage them in making additional
suggestions. All educational offerings are evaluated based on
perceptions of the learners, impact on behaviors, and results—at
all Kirkpatrick levels, as described in 5.2c(2)—and improved
with IDEALS.