Dear {Customer Name}
We represented the Document preparation Team, we know that it was very important that with shipping documents.
Please accept our sincere apologies for the inconvenience you may have experienced in respect to delay shipping documents.
At Panel Plus, we take pride in ensuring our customer’s satisfaction. Unfortunately, Upon thorough review of the situation,
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by monitor all document closely.
We deeply value your relationship with ชื่อลูกค้า and are committed to providing you with the highest level of service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter, please feel free to contact us at email xxxxxxxx
We commited to you for our document process will be completed within 5 working day after ETD date.
Yours Sincere,