Seller's message:
"Any way, Could you please kindly leave a positive feedback to us and we'll issue the full refund to you?"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.