Consumer behaviour is influenced by internal conditions such as demographics, psychographics (lifestyle), personality, motivation, knowledge, attitudes, beliefs, and feelings. Psychological factors include an individual's motivation, perception, attitude and belief, while personal factors include income level, personality, age, occupation and lifestyle.
Congruence between personality and the way a persuasive message is framed (i.e., aligning the message framing with the recipient’s personality profile) may play an important role in ensuring the success of that message. In a recent experiment, five advertisements (each designed to target one of the five major trait domains of human personality) were constructed for a single product. The results demonstrated that advertisements were evaluated more positively the more they cohered with participants’ dispositional motives.[11] Tailoring persuasive messages to the personality traits of the targeted audience can be an effective way of enhancing the messages’ impact.
Behaviour can also be affected by external influences, such as culture, sub-culture, social class, past experience reference groups, family and situational determinants. Culture is the broadest and most abstract of the external factors, they are the complexity of learning meanings, values, norms, and customs shared by members of a society. It is important to study the impact of culture on consumer behavior as marketers expand their international marketing efforts. Subcultures may be based on age, geographic, religious, racial, and ethnic differences. These racial/ethnic subcultures are important to marketers because of their growth, size, and purchasing power. Social Class refers to relatively homogenous divisions in a society into which people sharing similar lifestyles and interests can be grouped. These social classes are important to marketers because these consumers have similar buying habits. Reference group is defined as "a group whose presumed perspectives or values are being used by an individual as the basis for his or her judgment, opinions, and actions." As consumers we use three different types of reference groups including, associative, aspirational and dissociative as a guide to specific behaviors. Marketers uses these groups to create advertisements. Finally, situational determinants or purchase and usage decisions. Three types of these may have an effect: specific usage situations, purchase situations, and the communication settings.
พฤติกรรมผู้บริโภคได้รับอิทธิพลจากเงื่อนไขภายใน เช่นข้อมูลประชากร psychographics (ชีวิต), บุคลิกภาพ แรงจูงใจ ความรู้ ทัศนคติ ความเชื่อ ความรู้สึก ปัจจัยทางจิตวิทยารวมของแต่ละบุคคลแรงจูงใจ รับรู้ ทัศนคติ และความ เชื่อ ในขณะที่ปัจจัยส่วนบุคคลได้แก่ระดับรายได้ บุคลิกภาพ อายุ อาชีพ และวิถีชีวิตลงตัวระหว่างบุคลิกภาพและแบบกรอบข้อความ persuasive (เช่น ตำแหน่งทำการถ่ายโอนข้อความกับโพรไฟล์ของบุคลิกภาพของผู้รับ) อาจมีบทบาทสำคัญในความสำเร็จของข้อความนั้นได้ ในการทดลองล่าสุด โฆษณาห้า (ทุกออกแบบมาเพื่อเป้าหมายหนึ่งของโดเมนหลักติดห้าของบุคลิกภาพมนุษย์) ถูกสร้างขึ้นสำหรับผลิตภัณฑ์เดียว ผลแสดงว่า มีประเมินโฆษณาเชิงบวกมากขึ้นมากขึ้นพวกเขา cohered กับคนไม่สนคำครหาโอนการครอบครอง [11] ข้อความ persuasive ลักษณะบุคลิกภาพของผู้ชมเป้าหมายปรับปรุงสามารถเป็นวิธีมีประสิทธิภาพของการเพิ่มผลกระทบของข้อความBehaviour can also be affected by external influences, such as culture, sub-culture, social class, past experience reference groups, family and situational determinants. Culture is the broadest and most abstract of the external factors, they are the complexity of learning meanings, values, norms, and customs shared by members of a society. It is important to study the impact of culture on consumer behavior as marketers expand their international marketing efforts. Subcultures may be based on age, geographic, religious, racial, and ethnic differences. These racial/ethnic subcultures are important to marketers because of their growth, size, and purchasing power. Social Class refers to relatively homogenous divisions in a society into which people sharing similar lifestyles and interests can be grouped. These social classes are important to marketers because these consumers have similar buying habits. Reference group is defined as "a group whose presumed perspectives or values are being used by an individual as the basis for his or her judgment, opinions, and actions." As consumers we use three different types of reference groups including, associative, aspirational and dissociative as a guide to specific behaviors. Marketers uses these groups to create advertisements. Finally, situational determinants or purchase and usage decisions. Three types of these may have an effect: specific usage situations, purchase situations, and the communication settings.
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