Building on these previous studies, this research effort seeks to explore potential relationships between the workplace environment, organizational factors, and utilization of EAPs. Although previous literature has focused on the whole range of services offered by an EAP, including work–life, childcare, legal or financial issues, and various nonclinical EAP services in the current study we focus specifically on the use of EAP counseling services, as delivered by network providers. We chose to focus on these services because of the common finding in the behavioral health services literature that many individuals either do not receive or delay treatment for substance use and mental disorders, and that outreach efforts are needed that increase access to and initiation of treatment Our study sought to investigate whether there are critical organizational factors that would increase the likelihood that the EAP may provide a gateway to behavioral health care for this population.