1.4 SCOPE OF THE STUDY
The study has the following limitations:
1.6.1 The study aims to investigate needs in terms of the necessities,wants and problems of employees who work for 7-Eleven in areas that are surrounded by many tourists attractions,hotels,internatoin school, hospitals and areas where many tourists or foreigners live and use services.
1.6.2 This study investigates the use of English skills,which refer to listening, speaking, reading, writing and vocabulary. It also includes communication skills, social and cross-cultural skills that 7-Eleven employees use in their work.
1.4 SCOPE OF THE STUDY The study has the following limitations:1.6.1 The study aims to investigate needs in terms of the necessities,wants and problems of employees who work for 7-Eleven in areas that are surrounded by many tourists attractions,hotels,internatoin school, hospitals and areas where many tourists or foreigners live and use services.1.6.2 This study investigates the use of English skills,which refer to listening, speaking, reading, writing and vocabulary. It also includes communication skills, social and cross-cultural skills that 7-Eleven employees use in their work.
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