OAK BROOK, Ill. — McDonald's workers walk into a pretend kitchen. They are getting ready to take a test.
There are two boxes of french fries piled on the floor. They should be in the freezer. The salt shaker is empty. The cheeseburger buns are too hard and dry. The teacher is watching to see if all the workers notice the problems.
This test is part of McDonald's very own school. It is called Hamburger University. McDonald's sends workers there to teach them how to run every McDonald's the same way. Students learn about things like helping customers and training new workers.