traffic to homes that the internet would generate.
Federal Express thought the internet would drive demand for high-end shipping services for corporation; it is intent on capturing that so-called supply-chain management.
although both companies claimed to be capable of matching any service the other provided, United Parcel clearly had a leg up on Fed Ex in delivering to homes. According to Forester Research, a cam bridge, mass, consulting firm, UPS delivered 55% of the items ordered over the Web and shipped to homes during Christmas in 1999. it estimated that UPS handled at least that proportion during Christmas of 1998. the U.S. Postal service made about 30% of e-tail deliveries.