Alfamart used to operate general PC as POS in the checkout counters. However, the conventional PC could not match the resilient needs for retail industry that requires 24/7 reliability.
Bambang Setyawan Djojo, IT Director of PT Sumber Alfaria Trijaya Tbk, recalled that it was sufficient to use general PC as POS at the early stage. “Nonetheless, in the long run, our stores are gradually increasing and several stores have 24-hours operations. We finally decided to seriously look for POS solutions that are able to meet Alfamart’s specific needs with affordable price as well,” says Bambang.
In addition, Alfamart’s IT division should also support its marketing division programs to engage customers’ interactive experiences through POS device. Bambang said that Alfamart intended to be perceived as a state-of-the-art retail store that involves interactive customer experiences.
Alfamart used to operate general PC as POS in the checkout counters. However, the conventional PC could not match the resilient needs for retail industry that requires 24/7 reliability.Bambang Setyawan Djojo, IT Director of PT Sumber Alfaria Trijaya Tbk, recalled that it was sufficient to use general PC as POS at the early stage. “Nonetheless, in the long run, our stores are gradually increasing and several stores have 24-hours operations. We finally decided to seriously look for POS solutions that are able to meet Alfamart’s specific needs with affordable price as well,” says Bambang.In addition, Alfamart’s IT division should also support its marketing division programs to engage customers’ interactive experiences through POS device. Bambang said that Alfamart intended to be perceived as a state-of-the-art retail store that involves interactive customer experiences.
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