Activities such as negotiating room rates, determining menus, site set up and tear down all have costs associated with them, that a principal may not see. This situation creates the potential for fear of agency selfinterest. Screening and reducing the risk of self-selection opportunity can address these concerns to some extent, enabling the convention organizer to exert some influence over the process and ensure transparency. Convention organizers in general, or the overarching convention association body in particular, can reduce their level of risk through the establishment of a comprehensive information collection strategy to identify the capabilities and characteristics of the ideal PCO (Dahlstrom and Ingram, 2003). In particular, the contract needs to disclose the relationship a PCO may have with a venue and/or state clearly the commission PCO receives from hotels or other service contractors. The PCO sector itself may also wish to establish stronger professionalism credentials through the development of accreditation programs that measure objectively their capabilities, experience, and reputation. Industry bodies or government agencies could license members and publish a database. South Korea has a national certificate exam called the ‘‘Convention Organizer Certificate.’’ However, it is not well known within or outside the industry, making its reliability and practicality suspect. The relationship between organizer and PCO should ultimately be trust-based (LaBahn and Kohli, 1997). The study suggests that moral hazard indirectly affects trust.